Support

( Mon ~ Fri: 09:00 – 18:00 )

( 7 x 24 x 365 )

Coming Soon !

FAQ

Service Target

For the best service experience for you, please provide more detail informations while you want create one support ticket:

  • Sales Order Numbers;
  • Rapid Service Tags;
  • Equipment Serial Numbers;

we committed to provide our customers the best service. Those information will help us to locate your specific requirement quickly.

If you can’t provide at least one of these information, please contact ours phone service, Thank you for your understanding.

How to create support ticket?

Based on your role, please select the specific portal:

  • End User: Please select “Customers” link in “HelpDesk” table;
  • Internal User: Please select “Employees” link in “HelpDesk” table;

If you forget your login information, please use the “Reset” link bellow to fix it:

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